What to do when your lawyer stops communicating with you

Dealing with legal issues can be stressful, and having an attorney by your side should bring relief. But what happens if your lawyer stops communicating with you? or your lawyer fails you, it can be frustrating and confusing. Don’t worry; we will explain the practical steps to take when faced with this situation.

Communication is the key to any successful relationship, including the one you have with your attorney. When you hire an attorney, you are essentially forming a partnership to work toward a common goal: solving your legal problem.

For this partnership to work, open and regular communication is essential. Your attorney needs to fully understand your situation, and you need to know what they are doing on your behalf. It forms the basis for a successful attorney-client relationship and has far-reaching implications for the outcome of the case.

  • Understand the legal process
  • Build trust and confidence
  • Manage expectations
  • Information gathering
  • Timely responses
  • Reduce anxiety
  • Adapt strategies
  • Promote collaboration

Possible reasons why your lawyer is ignoring you

Lawyers often have a lot on their plate, handling multiple cases at once. This workload can sometimes lead to delays in communication.

Sometimes communication problems can occur on both sides. Your attorney may assume that you are already aware of certain updates or that you may not have received your messages.

In today’s digital age, emails can get lost in spam folders and phone messages may not reach their intended recipients due to technical issues.

Lawyers are well-versed in legal language, but you may not be. If they use complex terms without explaining them, you may feel left in the dark.

10 Steps to Take When Your Lawyer Stops Communicating with You

When your attorney doesn’t respond, it can be concerning and frustrating. Here are ten steps to deal with this situation:

1: Stay calm and patient

It’s easy to panic, but staying calm helps you think clearly.

Sometimes lawyers get busy. Give them some time before taking action.

2: Polite reminders

A polite email requesting an update may receive a response.

Keep your tone polite, because they may have a real reason for the silence.

3: intensify communication

If emails don’t work, a phone call can break the ice.

Express your concerns without being confrontational.

4: Look for alternatives

Please contact the law firm reception for assistance.

Find out if another attorney can provide temporary assistance.

5: Review your contract

Review your agreement to see if there is a communications policy.

Understand your rights as a customer and what is expected.

6: Evaluate the situation

If your lawyer is in court, he or she may be temporarily unreachable.

Is immediate communication key or can it wait a bit?

7: Stay informed

Find out about your case to stay informed while you wait.

Legal processes can be slow; remember that patience is the key.

8: Seek a second opinion

It might be helpful to have a fresh perspective.

Take your time to find a suitable alternative.

9: Contact the Bar Association

If communication continues to break down, consider involving legal authorities.

The State Bar Association can guide you in filing a complaint against your attorney.

10: Protect your interests

Keep a log of all communication attempts.

Be prepared to change lawyers if necessary.

Is it normal for your lawyer not to respond?

It is not normal if your lawyer does not communicate with you. Lawyers should talk to their clients that is part of their job. In a polite law firm, there are rules that state lawyers must inform their clients about what is happening in their cases and answer their questions.

These guidelines emphasize that lawyers keep clients informed and respond quickly to their messages. They should also explain things in a way that helps clients understand, so they can make good choices for their case. If your lawyer doesn’t talk to you, they may not do what they are supposed to do.

Frequent questions

Q: Can I change my lawyer in the meantime?

Yes, you have the option to request a new lawyer from the law firm or consult with another lawyer if you are not satisfied.

Q: Is lack of communication common in legal cases?

While occasional errors may occur, a consistent lack of communication is not typical. Open dialogue is essential to legal proceedings.

Q: What if lack of communication hurts my case?

If you believe your attorney’s lack of communication caused harm, consult with another attorney to explore potential legal malpractice claims.


Communication is the backbone of any effective attorney-client relationship. While occasional errors may occur, consistent and transparent communication is critical to addressing legal issues effectively.

If you find yourself in a situation where your attorney is not communicating with you, take proactive steps to address the problem. Remember, you have the right to be informed about the progress of your case and to have your questions and concerns addressed promptly.

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